The second-hand ecommerce sector is significant.
The market for global resale apparel alone reached $227 billion in 2024 and is projected to hit $367 billion by 2029.
This once traditional way of shopping in thrift stores and auction houses has changed drastically. U.S. online resale is expected to nearly double by 2029, reaching $40 billion.
What’s referred to as the “second-hand economy” represents a shift in how people shop, their adaptability to economic changes, and a way of acting on growing sustainability concerns by buying pre-loved items.
As this market expands at pace, brands are ramping up their investment in paid search, with major players like eBay spending over $150 million per year on Google Ads alone.
With this growth in PPC spending, brands are looking to scale and scale fast.
However, running PPC for second-hand or resale ecommerce is a very different ballgame from a traditional ecommerce model, where brands are either manufacturing the items they sell or reselling new items.
In this post, I’ve shared five ecommerce PPC strategies for second-hand retailers that will help find success.
Before we jump into them, let’s dig into a few key challenges that are unique to managing paid search in this market.
The flow of products will vary by retailer.
Take eBay, for example. It likely has hundreds (even thousands) of certain items, but for smaller retailers or specialised brands (such as antique or vintage resellers), it is most likely dealing with one-of-a-kind products.
In this scenario, once a product is gone, it’s gone.
Bidding algorithms get little time to learn which products convert the best, as many items may only be in the feed briefly, whereas others may remain in the product feed for a long time and be deprioritized by newer items.
For some second-hand retailers, inventory can change daily (or hourly) as new products are acquired and are listed on the site to sell through as soon as possible.
This movement, whether fast or slow, impacts both PPC campaigns that use product feeds (such as Google Shopping or Performance Max) as new data is fed into the campaigns on a frequent basis.
It can also impact search campaigns as products move in and out of stock.
Let’s say a brand has a search campaign bidding on keywords themed around “second-hand Herman Miller chairs.” It sells through 80% of the stock and is waiting for new SKUs to be added.
The efficiency of the campaign will decline, and spend could be wasted. This isn’t just for second-hand retailers; it also applies to all PPC ecommerce strategies.
In addition, data quality has to be bulletproof to ensure that products are entered into the most relevant auctions and searchers are provided with the best possible data prior to clicking through.
For example, say one product is uploaded with the title: Nike – Air Force 1 ’07 – White – Size 10. And another: Carhartt Hoodie.
In this scenario, retailers will be forever going back and forth across various teams to fix data issues with the feed (something I’ve seen firsthand).
Then, throw in brands such as Depop and Vinted, which have user-generated listings, and the task of creating a refined, rich data feed becomes even more complex.
With an ever-changing flow of products and search queries, accurately forecasting and allocating budgets can be a difficult task.
A category may perform great one month, where SKUs that are in high demand are in stock, then drop off the following month as the conversion rate declines due to a less desirable product selection.
Dynamic budget allocation is essential, as there are so many moving parts.
Advertisers must monitor stock levels across many touchpoints (e.g., brand, category, material) and trends in search queries, and undertake systematic performance reviews to feed into how much budget to cut out for PPC and where to allocate this.
With SKUs coming and going, traditional product reporting is limited.
Advertisers can’t rely on item-level metrics alone, as many items have zero sales (or a single sale) before being removed from the feed and out of product/listing groups.
This essentially takes away the traditional strategy of catering to your “best sellers” first – a strategy that relies on accrued product-level data to feed into various characteristics set by advertisers (e.g., X number of sales over X days at a ROAS of X = best seller).
Second-hand retailers must aggregate their product data to uncover trends in brands, styles, materials, product types, and more.
This comes with a level of expertise in creating these reports and the time to maintain, update, and actually use them to inform the PPC strategy.
Despite these challenges, second-hand retailers can thrive with PPC.
Here are five strategies that are tried and tested and will lay the groundwork for creating a second-hand PPC powerhouse.
Product feeds are the heart of PPC for ecommerce.
Campaign types that use product listings, such as Google Shopping and Performance Max, allow advertisers to get their products in front of searchers prior to clicking through.
As with a couple of points raised so far, this isn’t a strategy exclusive to second-hand retailers, but the importance of making sure data is rich and processes are in place is critical with many different SKUs flowing in and out of the inventory.
So that you can sleep at night knowing you’re matching the most relevant queries and ensure you have the best possible data in your feed, I’d recommend this approach:
Ecommerce PPC strategies are often built on best-selling product data.
This segment naturally demands the highest budget allocation as conversion rate, return on ad spend (ROAS), etc., is often the highest.
However, many second-hand retailers may only ever have one (or a handful) of every item, which almost breaks apart the traditional approach of managing paid search for ecommerce.
All is not lost, though. Brands can find success by segmenting (and reporting) by category and using this to steer budgeting, forecasting, day-to-day optimisation, and more.
Aggregating this data helps to:
I have seen many brands in this space doubling down on Search and Shopping, with strict query funneling to only serve ads for queries that contain “second-hand”/”pre-loved”/”used.”
This is logical and may work well. However, for this theoretical example where we don’t have data, this strategy neglects multiple audiences who are not only in the market for the items, but may convert higher for the short term and help drive up Customer Lifetime Value (CLV) in the long run.
This strategy makes the assumption that if the query has been pre-qualified (second-hand/pre-loved/used, etc.), the audience searching will be the most profitable, which, in my experience, is not always the case.
Take a second-hand camera retailer, for example. If it only bids on pre-qualified queries such as “used Canon cameras” or “second-hand point-and-shoot cameras,” it would miss all users who are looking for the brands they sell, general camera queries, longer-tail searches, and more.
This is where campaign types such as Performance Max and especially Dynamic Search Ads (DSA) are certainly worth testing to expand your reach and serve ads for intent-driven searches across a wide range of audiences.
This isn’t exclusive to second-hand retailers, but it is especially important.
Cross-team collaboration is a must when products are flowing in and out of stock, and retailers have an ever-changing number of products on site.
Data should flow both ways:
PPC → Wider Team (Merchandising, Buying, Operations, etc.)
Wider Team → PPC
Creating a virtuous cycle will only improve PPC performance and build relationships.
Finding the best way to pull this data may take time, as teams will need to share various datasets (stock reports, CRM, order books, etc.) to then feed into a centralized report, but the payoff is definitely worth it.
In the world of second-hand retail, the importance of PPC teams having a clear understanding of profitability outside of account-level KPIs such as ROAS or cost per acquisition (CPA) is crucial.
Unlike a traditional ecommerce model where brands manufacture the products themselves, the second-hand market, whatever the product may be, will likely make less margin comparatively due to lower prices, costs of acquiring the product, operational expenses, etc.
Here are a few metrics I would highly recommend keeping close to when making strategic PPC decisions:
In second-hand retail, where margins are tighter, understanding the full customer journey and setting KPIs using a clear view of profitability will empower PPC teams to make smarter, more commercially aligned decisions.
With changing inventory and tighter margins, advertisers need to adopt a different approach to PPC.
Whether a billion-dollar resale store with self-serving listings or a small clothing store, the same principles apply. As with most things PPC, it all comes back to having clear, accurate data.
Advertisers have a wealth of tactics to consider, from ensuring the feed is the best it can be to setting targets using bespoke groupings that change over time.
One-size-fits-all approaches may bring short-term stability, but for long-term growth and scalability, the teams that think and adapt quickly will lead the pack.
More Resources:
Featured Image: Wayhome Studio/Shutterstock
The second-hand ecommerce sector is significant.
The market for global resale apparel alone reached $227 billion in 2024 and is projected to hit $367 billion by 2029.
This once traditional way of shopping in thrift stores and auction houses has changed drastically. U.S. online resale is expected to nearly double by 2029, reaching $40 billion.
What’s referred to as the “second-hand economy” represents a shift in how people shop, their adaptability to economic changes, and a way of acting on growing sustainability concerns by buying pre-loved items.
As this market expands at pace, brands are ramping up their investment in paid search, with major players like eBay spending over $150 million per year on Google Ads alone.
With this growth in PPC spending, brands are looking to scale and scale fast.
However, running PPC for second-hand or resale ecommerce is a very different ballgame from a traditional ecommerce model, where brands are either manufacturing the items they sell or reselling new items.
In this post, I’ve shared five ecommerce PPC strategies for second-hand retailers that will help find success.
Before we jump into them, let’s dig into a few key challenges that are unique to managing paid search in this market.
The flow of products will vary by retailer.
Take eBay, for example. It likely has hundreds (even thousands) of certain items, but for smaller retailers or specialised brands (such as antique or vintage resellers), it is most likely dealing with one-of-a-kind products.
In this scenario, once a product is gone, it’s gone.
Bidding algorithms get little time to learn which products convert the best, as many items may only be in the feed briefly, whereas others may remain in the product feed for a long time and be deprioritized by newer items.
For some second-hand retailers, inventory can change daily (or hourly) as new products are acquired and are listed on the site to sell through as soon as possible.
This movement, whether fast or slow, impacts both PPC campaigns that use product feeds (such as Google Shopping or Performance Max) as new data is fed into the campaigns on a frequent basis.
It can also impact search campaigns as products move in and out of stock.
Let’s say a brand has a search campaign bidding on keywords themed around “second-hand Herman Miller chairs.” It sells through 80% of the stock and is waiting for new SKUs to be added.
The efficiency of the campaign will decline, and spend could be wasted. This isn’t just for second-hand retailers; it also applies to all PPC ecommerce strategies.
In addition, data quality has to be bulletproof to ensure that products are entered into the most relevant auctions and searchers are provided with the best possible data prior to clicking through.
For example, say one product is uploaded with the title: Nike – Air Force 1 ’07 – White – Size 10. And another: Carhartt Hoodie.
In this scenario, retailers will be forever going back and forth across various teams to fix data issues with the feed (something I’ve seen firsthand).
Then, throw in brands such as Depop and Vinted, which have user-generated listings, and the task of creating a refined, rich data feed becomes even more complex.
With an ever-changing flow of products and search queries, accurately forecasting and allocating budgets can be a difficult task.
A category may perform great one month, where SKUs that are in high demand are in stock, then drop off the following month as the conversion rate declines due to a less desirable product selection.
Dynamic budget allocation is essential, as there are so many moving parts.
Advertisers must monitor stock levels across many touchpoints (e.g., brand, category, material) and trends in search queries, and undertake systematic performance reviews to feed into how much budget to cut out for PPC and where to allocate this.
With SKUs coming and going, traditional product reporting is limited.
Advertisers can’t rely on item-level metrics alone, as many items have zero sales (or a single sale) before being removed from the feed and out of product/listing groups.
This essentially takes away the traditional strategy of catering to your “best sellers” first – a strategy that relies on accrued product-level data to feed into various characteristics set by advertisers (e.g., X number of sales over X days at a ROAS of X = best seller).
Second-hand retailers must aggregate their product data to uncover trends in brands, styles, materials, product types, and more.
This comes with a level of expertise in creating these reports and the time to maintain, update, and actually use them to inform the PPC strategy.
Despite these challenges, second-hand retailers can thrive with PPC.
Here are five strategies that are tried and tested and will lay the groundwork for creating a second-hand PPC powerhouse.
Product feeds are the heart of PPC for ecommerce.
Campaign types that use product listings, such as Google Shopping and Performance Max, allow advertisers to get their products in front of searchers prior to clicking through.
As with a couple of points raised so far, this isn’t a strategy exclusive to second-hand retailers, but the importance of making sure data is rich and processes are in place is critical with many different SKUs flowing in and out of the inventory.
So that you can sleep at night knowing you’re matching the most relevant queries and ensure you have the best possible data in your feed, I’d recommend this approach:
Ecommerce PPC strategies are often built on best-selling product data.
This segment naturally demands the highest budget allocation as conversion rate, return on ad spend (ROAS), etc., is often the highest.
However, many second-hand retailers may only ever have one (or a handful) of every item, which almost breaks apart the traditional approach of managing paid search for ecommerce.
All is not lost, though. Brands can find success by segmenting (and reporting) by category and using this to steer budgeting, forecasting, day-to-day optimisation, and more.
Aggregating this data helps to:
I have seen many brands in this space doubling down on Search and Shopping, with strict query funneling to only serve ads for queries that contain “second-hand”/”pre-loved”/”used.”
This is logical and may work well. However, for this theoretical example where we don’t have data, this strategy neglects multiple audiences who are not only in the market for the items, but may convert higher for the short term and help drive up Customer Lifetime Value (CLV) in the long run.
This strategy makes the assumption that if the query has been pre-qualified (second-hand/pre-loved/used, etc.), the audience searching will be the most profitable, which, in my experience, is not always the case.
Take a second-hand camera retailer, for example. If it only bids on pre-qualified queries such as “used Canon cameras” or “second-hand point-and-shoot cameras,” it would miss all users who are looking for the brands they sell, general camera queries, longer-tail searches, and more.
This is where campaign types such as Performance Max and especially Dynamic Search Ads (DSA) are certainly worth testing to expand your reach and serve ads for intent-driven searches across a wide range of audiences.
This isn’t exclusive to second-hand retailers, but it is especially important.
Cross-team collaboration is a must when products are flowing in and out of stock, and retailers have an ever-changing number of products on site.
Data should flow both ways:
PPC → Wider Team (Merchandising, Buying, Operations, etc.)
Wider Team → PPC
Creating a virtuous cycle will only improve PPC performance and build relationships.
Finding the best way to pull this data may take time, as teams will need to share various datasets (stock reports, CRM, order books, etc.) to then feed into a centralized report, but the payoff is definitely worth it.
In the world of second-hand retail, the importance of PPC teams having a clear understanding of profitability outside of account-level KPIs such as ROAS or cost per acquisition (CPA) is crucial.
Unlike a traditional ecommerce model where brands manufacture the products themselves, the second-hand market, whatever the product may be, will likely make less margin comparatively due to lower prices, costs of acquiring the product, operational expenses, etc.
Here are a few metrics I would highly recommend keeping close to when making strategic PPC decisions:
In second-hand retail, where margins are tighter, understanding the full customer journey and setting KPIs using a clear view of profitability will empower PPC teams to make smarter, more commercially aligned decisions.
With changing inventory and tighter margins, advertisers need to adopt a different approach to PPC.
Whether a billion-dollar resale store with self-serving listings or a small clothing store, the same principles apply. As with most things PPC, it all comes back to having clear, accurate data.
Advertisers have a wealth of tactics to consider, from ensuring the feed is the best it can be to setting targets using bespoke groupings that change over time.
One-size-fits-all approaches may bring short-term stability, but for long-term growth and scalability, the teams that think and adapt quickly will lead the pack.
More Resources:
Featured Image: Wayhome Studio/Shutterstock
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making
The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution
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