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Centre notifies guidelines to regulate sale of walkie-talkies on e-commerce platforms


The Central Consumer Protection Authority (CCPA) has notified Guidelines for the Prevention and Regulation of Illegal Listing and Sale of Radio Equipment, including Walkie-Talkies on E-Commerce Platforms, 2025. The guidelines enforce platform liability and Failure to adhere to these guidelines will lead to penalties, it added 

These guidelines have been notified to curb the unauthorised sale of wireless devices that may pose risks to consumer safety, mislead consumers regarding their legal position and interfere with critical communication networks, including those used by law enforcement and emergency services.

The guideline mandates that only authorised and compliant walkie-talkie devices operating on permitted frequencies are listed for sale on online platforms. All such Products’ listings will need to specify frequency ranges and other technical parameters and include proof of regulatory approval (Equipment Type Approval). It also requires e-commerce entities to undertake due diligence and verify regulatory compliance, including licensing where applicable and listings lacking frequency information or necessary certification should be taken down

The guidelines also prohibit misleading advertisements or product descriptions that may misinform consumers about the legal usage of such devices.

”Sellers should ensure that equipment listed for sale does not operate on frequencies which are not exempted from the requirement of frequency assignment and authorisation by DOT and ensure that the frequency bands on the product description are clearly labelled,” it added. 

The guidelines were finalised following extensive inter-ministerial consultations with the Department of Telecommunications (DoT) and the Ministry of Home Affairs (MHA).

This comes after an official was observed that walkie-talkies are being sold on e-commerce platforms without mandatory and clear disclosures regarding the requirement of a wireless operating license or compliance with applicable laws.

CCPA had earlier issued thirteen notices against 16,970 product listings to leading digital marketplaces against the listing and sale of walkie-talkies on e-commerce platforms without proper frequency disclosure, licensing information among others 

Published on May 30, 2025



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The Central Consumer Protection Authority (CCPA) has notified Guidelines for the Prevention and Regulation of Illegal Listing and Sale of Radio Equipment, including Walkie-Talkies on E-Commerce Platforms, 2025. The guidelines enforce platform liability and Failure to adhere to these guidelines will lead to penalties, it added 

These guidelines have been notified to curb the unauthorised sale of wireless devices that may pose risks to consumer safety, mislead consumers regarding their legal position and interfere with critical communication networks, including those used by law enforcement and emergency services.

The guideline mandates that only authorised and compliant walkie-talkie devices operating on permitted frequencies are listed for sale on online platforms. All such Products’ listings will need to specify frequency ranges and other technical parameters and include proof of regulatory approval (Equipment Type Approval). It also requires e-commerce entities to undertake due diligence and verify regulatory compliance, including licensing where applicable and listings lacking frequency information or necessary certification should be taken down

The guidelines also prohibit misleading advertisements or product descriptions that may misinform consumers about the legal usage of such devices.

”Sellers should ensure that equipment listed for sale does not operate on frequencies which are not exempted from the requirement of frequency assignment and authorisation by DOT and ensure that the frequency bands on the product description are clearly labelled,” it added. 

The guidelines were finalised following extensive inter-ministerial consultations with the Department of Telecommunications (DoT) and the Ministry of Home Affairs (MHA).

This comes after an official was observed that walkie-talkies are being sold on e-commerce platforms without mandatory and clear disclosures regarding the requirement of a wireless operating license or compliance with applicable laws.

CCPA had earlier issued thirteen notices against 16,970 product listings to leading digital marketplaces against the listing and sale of walkie-talkies on e-commerce platforms without proper frequency disclosure, licensing information among others 

Published on May 30, 2025



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It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution

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